ERP Integration Agent
Your 24/7 system integrator
Seamless data exchange between ERP and the rest of your software – fast, reliable and fully observable.
What does the ERP Integration agent do?
Synchronize master data:
items (SKU/BOM), customers/suppliers, price lists, tax rules, warehouses and units of measure.
Operational flows:
sales/purchases (SO/PO), deliveries/shipments, inventories, reservations and transfers between locations.
Financial documents:
invoices/credit notes, payments, accounting entries (GL/AR/AP), payment distribution.
Two-way integrations
with schema versioning and mapping (field/format/units/currency).
Validation and enrichment:
schemas (JSON/XML XSD), reference tables, UoM & VAT conversions, business rules before recording in ERP.
Manages exceptions:
missing product, duplicate customer, denied entry, mapping errors – with automatic escalations and SLA timers.
Schedule + events:
near-real-time webhooks and scheduled syncs (cron), debounce and batching for large volumes.
Data audit:
compares ERP against source (e-shop/CRM/WMS), reports discrepancies and suggests corrections.
Dashboards:
integration status, success/errors, latency, throughput, top problem records.
Integrations
- ERP systems: SAP (S/4HANA, Business One - OData, IDoc/BAPI/RFC), Microsoft Dynamics 365 (Business Central, Finance & Operations - OData v4), Odoo (JSON-RPC/XML-RPC), custom ERP (REST/SOAP/DB).
- Protocols and data: HTTP Request (REST/GraphQL/SOAP), Webhooks (events), CSV/XML/JSON parsers, EDI (EDIFACT/X12) via SFTP/AS2.
- Databases: MySQL/PostgreSQL (read/write), MS SQL/Oracle* (optional), cache (Redis) for idempotence.
- Queues and streaming: RabbitMQ/Kafka* for high volumes and guaranteed delivery.
- Auxiliary sources: Google Sheets (alternative spreadsheet/mapping), file storage (S3/FTP/SFTP).
- Scheduling: Cron/Schedule for periodic synchronization.
*Optional according to environment.
Security & Control:
- Encrypted transport (TLS 1.2+), signed webhooks, IP allow-list, secrets in a secure vault.
- RBAC roles and the principle of "least privilege"; scoped API keys; 2FA.
- Full log and audit trail with correlation IDs and before/after values.
- Automatic retries (retries with exponential backoff) and duplication protection (idempotency/dedup).
- GDPR: masking/pseudonymization, data retention and deletion policies.
Brief real-life examples
E-commerce ↔ ERP
Online order → SO in ERP → availability reservation → invoice and payment → status update to the customer.
WMS ↔ ERP
Pickup/packing → ASN/Shipment → automatic reduction of stock by location.
Payments ↔ ERP
Import transactions from PSP → invoice distribution (AR) → GL journals.
BOM/Manufacturing
Change in recipe → sync to shop-floor system → material consumption and production report.
International trade
Price list + currencies + VAT rules by country → correct invoices and reports.
KPI & Reporting:
- Average sync latency: < 60 sec for events; < 5 min for batch syncs.
- Successful transactions: > 99.5% (30-day window).
- Data accuracy (stock/price): > 99% after implementation.
- Manual operations: −50–80% (imports/exports, adjustments).
- Exceptions resolved in SLA: > 95%.
Compatible with 500+ integrations and hybrid environments (on-prem / cloud).
Audit and maintenance are included.