Voice AI Agent – Automated Calls (Twilio + ElevenLabs)
Demo
Integration fee - €2000
What is he doing?
The AI agent accepts and performs voice calls, generates realistic human voice through ElevenLabs, analyzes conversations with GPT-5, and writes the results back to CRM or Google Sheets. Suitable for clinics, service centers, reservations and presales teams.
Outbound Calls
Customer data is pulled from Airtable (or CRM / Google Sheets) and a signal is sent to Twilio, which dials the number. The agent's voice is generated with ElevenLabs TTS - natural, personalized by gender and tone.
Post Call Analysis
After the call ends, the agent analyzes transcript:
- extracts the client's theme, outcome, and emotion;
- adds note and status (e.g. "meeting confirmed", "requires follow-up call");
- writes everything down CRM / Google Sheets.
Inbound Calls
When a customer calls, the system receives the call via Twilio Webhook and routes it to the AI agent (GPT-5), which conducts a real-time dialogue.
Schedule and follow-up
If the customer wants a meeting or confirmation, the AI automatically creates an event (calendar entry or email notification).
For agent test
How does it work in real time?
- The customer calls or the system starts an outbound call.
- ElevenLabs generates voice, GPT-5 responds contextually.
- After the conversation – automatic analysis and recording in CRM.
- If there is an action (meeting, request, callback) – AI adds it to the calendar.
Integrations and data
- Twilio – call management
- ElevenLabs – human TTS voice
- OpenAI GPT-5 – analysis and dialogue
- Airtable / CRM / Google Sheets – customer data and logs
- Gmail / Calendar API – confirmations and schedules
Ideal for:
- Medical centers (confirmations of appointments)
- Services and reservations
- Sales teams and call centers
- HR departments (calls to candidates)
Do you want such a Voice agent for your business?
Contact us — we'll connect it to your CRM database or Google Sheets, integrate Twilio and ElevenLabs, and automate the entire call process and subsequent analysis.