AI Brain — Multi-Agent Orchestration
Reasoning layer that understands context, makes decisions and coordinates specialized agents for each sub-task. ReAct + Planner-Executor + Tool use patterns in production.
Integrations with 500+ tools
We integrate with 500+ tools — including n8n, Zapier, Make, Google Workspace, HubSpot, Stripe, Shopify, WordPress, Viber and WhatsApp.
We automate sales, customer inquiries, support, and internal processes through AI agents and integrations with CRM, ERP, chat, and email systems.
We don't sell AI. We remove the specific manual work that eats your margin — and put a number next to every decision.
Your team moves data between systems and writes the same replies every day.
The agent takes over the flow and gives back up to 70% of the time for work that makes money.
Every new task needs more people — the most expensive resource you have.
On average 30% lower operating cost — without layoffs.
One wrong digit in a quote or invoice kills trust.
Every field double-checked and a verifiable source for every answer.
The task is “somewhere” — in an email, a chat or one person's head.
Who, when and why — logged and visible in one dashboard.
The customer waits until morning. By then they've already asked your competitor.
A reply on every channel — including at 11:40 pm on a Saturday.
Twice the enquiries means twice the hiring and training.
Volume grows with one click — headcount stays the same.
Enquiries get lost between chat, email and phone — with no trace of who saw them.
Every enquiry lands in the CRM with a reply and an owner within the first minute.
Prices, terms and procedures live in one colleague's head — and stop when they're on holiday.
The agent knows every document from day one and answers everyone with the same accuracy.
Problem: Employees waste hours a day on repetitive tasks.
Solution: Process automation – frees up to 70% of their time for more important work.
Problem: Many of the tasks require human resources, which are expensive.
Solution: -30% average cost reduction through automation and elimination of redundant activities
Problem: Human errors lead to losses, dissatisfied customers, and missed opportunities.
Solution: 99% error-free operation through AI control and data verification.
Problem: It is unclear who, when, and how processed a given task.
Solution: Centralized monitoring systems and complete process history.
Problem: Delayed responses lead to loss of customers.
Solution: 24/7 automatic responses and request processing.
Problem: Manual control interferes with scaling.
Solution: Automations that scale with your business, without additional staff.
Hotels, manufacturers and retailers that trust us
We build production-grade AI agent systems with Anthropic Claude, OpenAI GPT-4, n8n orchestration, MCP tool servers and Pinecone RAG architecture — connected to your real business processes. See the difference between an AI agent and a chat bot →
Reasoning layer that understands context, makes decisions and coordinates specialized agents for each sub-task. ReAct + Planner-Executor + Tool use patterns in production.
AI agent systems trained on your PDF documents, catalogs, FAQs. Semantic search via Pinecone/Supabase — without hallucinations, with verifiable sources.
Connected processes between systems, teams, and channels — orchestration with n8n + Make.com + custom code.
We connect business systems in an architecture with real data exchange via REST API + webhooks.
AI agents that communicate in 6 languages (BG/EN/EL/RO/TR/AR) across all digital channels.
Realistic AI voice agent with a natural Bulgarian accent. Outbound + inbound automation.
Real-time observability for all AI agents — conversations, conversions, eval metrics, prompt versioning, guardrails — in a single dashboard.
We are not a middleman on someone else's tool. Digital Agent has its own app, published and approved on the Meta Business Platform with Tech Provider status — which lets us connect WhatsApp Business API, Instagram Direct and Facebook Messenger directly to your business profile, legally and with a verified number.
End-to-end multi-agent orchestration — from user input to business outcome.
WhatsApp, Instagram, voice calls, web chat
Reasoning, knowledge retrieval, decision
API calls, CRM update, email send
CRM, ERP, PMS, calendar update
Real-time metrics, evaluation scores, audit log
30-minute free architectural consultation — we discuss use cases, assess ROI, sketch out system design.
AI assistants are intelligent chatbots designed to answer questions and provide information based on a predefined knowledge base. They do not make decisions or perform actions, but serve as the information brains of your company or website.
AI assistants for business
An intelligent chat assistant that knows your catalogue, prices and rules. It answers customers and your team 24/7 in 6 languages — with the exact text from your knowledge base and a verifiable source for every answer.
PDFs, catalogues, prices and internal rules — trained on your real documents.
Every answer points to the document it comes from. No made-up facts.
Website chat, Viber, WhatsApp or internal — one assistant, every channel.
The assistant answers. When you need a system that acts in your CRM, ERP or PMS — that's an AI agent.
Our ERP solutions unify sales, finance, warehouse, manufacturing, and human resources into a single system that provides transparency, lower costs, automation, and stable growth for your business.
Real reviews from real customers — directly from our Google Business profile. No cherry-picking, no fabricated testimonials.
Doncho Doychev
Professional team
Dobi Doycheva
Extremely professional approach! I recommend
yes, yes Local Guide
· 16 reviews · 3 photos
Exceptional professionals! High level of competence! I recommend!
One sentence of feedback helps the next customer make an informed decision — and helps us continue to build AI solutions that work.
Leave a Google reviewEverything you need to know about AI business process automation with Digital Agent.

Artificial intelligence is already all around us — from the voice

AI automation is the use of artificial

When did you last check whether a photo online is
Grand Assist — an AI call agent built by our team for Grand Hotel Resorts by Pulse — covered by national media.